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2019 Awards Winners

We are pleased to announce the winners for Asian Hospital Management Awards 2019!

The Gold and Excellence Award Winners were revealed last 12 September 2019
at the Awards Night & Gala Dinner during the Hospital Management Asia 2019 conference.
Winners were selected among the 500 submissions from 129 hospitals in 17 countries.

CATEGORY: Clinical Service Project

Gold Award Winner:
Apollo Hospitals (India) - Project Excel - The Quality for Excellence (Q4E) Program

Runners-up (Excellence Award):

  • Bumrungrad International Hospital (Thailand) - IAD prevention with CDA bundle
  • Fortis Hospital (India) - Guarding skin from Outside-In: MARSI prevention made easy
  • Lishui Municipal Central Hospital (China) - City-County-Village Integrated Care System for Patients with Acute Chest Pain
  • North District Hospital (Hong Kong) - A Simple and Cost Effective Program Results in Good Bowel Preparation


CATEGORY: Community Involvement Project

Gold Award Winner:
Teaching Hospital of Universitas Airlangga (Indonesia) – Hospital Ship Specialist for Remote Community: Empowering People's Health and Social Care

Runners-up (Excellence Award):

  • Apollo Hospitals Enterprise Limited (India) – Total Health
  • Dubai Health Authority & Mohammed Bin Rashid Almaktoom Humanitarian and Charity Establishment (UAE) – Nabadat
  • National Healthcare Group Polyclinics (Singapore) - From Clinic to Community - Starting a weight management conversation in the clinic and supporting lifestyle modification in the community
  • Yishun Health (Singapore) - Community & Home Eye Screening Service (CHESS)

CATEGORY: Cost Reduction Project

Gold Award Winner:
National University Hospital (Singapore) – Cancer Survivorship Follow up Care in the Community

Runners-up (Excellence Award):

  • Apollo Hospitals International Limited. Gandhinagar (India) - Innovations in Energy Efficiency Leading to Reduction in Cost & Carbon Footprint of the Hospital
  • Aster Medcity Hospital (India) - Antimicrobial Stewardship - Preventing adverse events and saving Costs
  • Becamex International Hospital (Vietnam) - Time-Driven Activity Based Costing for more efficient staffing and cost savings in housekeeping services
  • Hemas Hospitals (Sri Lanka) - Hemas Journey of Achieving Excellence in Staff Productivity using Lean and Six Sigma Methodology


CATEGORY: Customer Service Project

Gold Award Winner:
Mount Elizabeth Novena Hospital (Singapore) – How to Improve Patient Experience by Improving the Admission Process

Runners-up (Excellence Award):

  • Apollo Hospitals Dhaka (Bangladesh) – Innovation in Discharge Delighters for improving experience
  • KK Women's and Children's Hospital (Singapore) – KKH Temasek Foundation Cares Caregiver Support Programme for Families with Chronically-Ill Children


CATEGORY: Facility Management and Financial Improvement Project

Gold Award Winner:
Yishun Health (Singapore) – Admiralty Medical Centre- A Health-Promoting Medical Facility

Runners-up (Excellence Award):

  • Apollo Gleneagles Hospital, Kolkata (India) – Creating a Sustainable Facility along with Associated Opportunities of Cost Saving: The GO GREEN INITIATIVES
  • Bumrungrad International Hospital (Thailand) - OPOSCR : One Person, One Safety Concerned Report Project
  • Henan Provincial People's Hospital (China) – Medical Equipment Safety Provided by Grid Management
  • National Healthcare Group Polyclinics (Singapore) – Re-Development Of Ang Mo Kio And Yishun Polyclinics To Increase Patient Capacity & Improve Patient Care Delivery


CATEGORY: Innovations in Healthcare Technology Project

Gold Award Winner:
Hoan My Medical Corporation (Vietnam) - Incident Reporting and Learning System: A Technology and Culture change success

Runners-up (Excellence Award):

  • Cardinal Santos Medical Center (Philippines) - Project E.R.R.A.N.D (Electronic Real-time Rounds Activities for Nursing Division): Using Technology for Productivity and Better Patient Care
  • Medcare Orthopaedics & Spine Hospital Dubai (UAE) - Enhancing radiology utilization and efficiency through digitalized platform: Siemens Teamplay
  • Queen Elizabeth Hospital (Hong Kong) - Driving Innovation from Strength to Strength – Multi-disciplinary Approach for 3D Printing Service in Queen Elizabeth Hospital
  • Sengkang General Hospital (Singapore) - Managing Hospital Wide Mobile Assets Centrally with Real Time Location System (RTLS)


CATEGORY: Innovations in Hospital Management Project

Gold Award Winner:
Bangkok Hospital Phuket (Thailand) - The UnDA Power Synergy : Comprehensive Daily Management System toward World-Class Excellence

Runners-up (Excellence Award):

  • Apollo Hospitals (India) – Project 365
  • The Eighth Affiliated Hospital of Sun Yat-sen Medical University - Department quality improvement team——ranking incentive and supervision system


CATEGORY: Mobile and Online Services Project

Gold Award Winner:
KPJ Ipoh Specialist Hospital (Malaysia) - Advanced Appointment and Live Queuing System

Runners-up (Excellence Award):

  • KK Women's and Children's Hospital (Singapore) - Online Medical Report Application
  • Ningbo Fourth Hospital (China) - Application of automatic Hospital Drug Control Information platform in Hospital Drug Management
  • Shenzhen Second People's Hospital (China) - AI Cares Rehabilitation
  • Suining Central Hospital (China) - Reducing Missed Appointments Through GPS Positioning Technology


CATEGORY: Nursing Excellence Project

Gold Award Winner:
National University Health System (Singapore) - Improving health and anchoring care in the community through NUHS CareHub

Runners-up (Excellence Award):

  • KK Women's and Children's Hospital (Singapore) - Redesign Bedside Handover to Enhance Patient-centred Care and Safety
  • New Territories East Cluster Hospitals (Hong Kong) - Restraint Free Troops in New Territories East Cluster Hospitals
  • The University of Hong Kong - Shenzhen Hospital (China) - The establishment and application of the “intelligent nursing risk prevention and control system”
  • West China Hospital of Sichuan University (China) - The project of constructing a new model of nursing care and human resource management for continuous renal replacement therapy in general hospitals


CATEGORY: Patient Safety Project

Gold Award Winner:
Tan Tock Seng Hospital (Singapore) - Prevention of central line associated blood stream infection (CLABSI) in neurosurgical patients admitted to Neurosurgical Intensive Care Unit at Tan Tock Seng Hospital

Runners-up (Excellence Award):

  • Apollo Hospitals (India) - CHECK FOR THE CRITICAL- The Apollo ICU Checklist
  • Indraprastha Apollo Hospitals (India) - Every one goes home safe: creating a culture of safety
  • KK Women's and Children's Hospital (Singapore) - Building a Safe and Accountable Culture, Getting to Zero
  • Lianyungang Maternal and Child Healthcare Hospital (China) - Reconstruction and Practice of Maternal Safety Management System in L City
  • Vinmec Healthcare System (Vietnam) - Medication Errors Management in Vinmec Times City International Hospital


CATEGORY: Talent Development Project

Gold Award Winner:
Cardinal Santos Medical Center (Philippines) - PCAS Minimally Invasive Surgery Training Center

Runners-up (Excellence Award):

  • Apollo Hospitals, Chennai (India) - Project KEN-Revisiting physiological CTG ….the unseen spectrum of the PRISM!!!
  • Davao Doctors Hospital (Philippines) - Highly Innovative People on the gO
  • Makati Medical Center (Philippines) - MMC Nursing and Patient Care Services - Nursing Residency Probationary Program (NRPP)
  • National University Hospital (Singapore) - EQUIPping an Academic Medical Centre with a Sustainable Clinician QI Capability. Developed for the Clinicians. By the Clinicians.
  • University Malaya Medical Centre (Malaysia) - Bringing the Human Library Experience into the Healthcare Sphere to Improve the Staff’s Understanding and Empathy of Patients and Carers


CATEGORY: Hospital CEO of the Year Project

Gold Award Winner:
Hanh Phuc International Hospital (Vietnam) – ‘Gemba Power Walk’- first ever executed in healthcare, impact on twelve dimensions of patient safety culture to turn Hanh Phuc International Hospital into excellence

Runners-up (Excellence Award):

  • Fortis Hospital (India) - 'I Pledge - To Do Right Everytime' Improving Patient Experience whereby Improving Patient Footfalls
  • Lishui Municipal Central Hospital (China) - Modern Hospital Lean Management System
  • Shenzhen Luohu Hospital Group (China) - Health-centered regional medical and health service system construction
  • Teaching Hospital of Universitas Airlangga (Indonesia) - Transformational Leadership using Organizational Culture Approach: Achieving Sustainable Growth of Hospital Performances
  • Tianjin Third Central Hospital (China) - 20,000 Hospital Managers Visited Tianjin Third Central Hospital to Draw on Its 20 Years of Condensed Experience in Implementing 4C Strategy


CATEGORY: Most Improved Local Hospital Project

Gold Award Winner:
Vinmec Healthcare System - Vinmec Rising: An innovative approach to engagement of staff in innovation and quality improvement

Runners-up (Excellence Award):

  • FV Hospital - Go for Gold: Working Together Towards Patient Safety and Quality of Care
  • Gia An 115 Hospital - The comprehensive quality improvement project in Gia An 115 hospital using the tools of medical error reporting
  • Hanh Phuc International Hospital - Six Innovative Improvement Projects in Hanh Phuc International Hospital


CATEGORY: Lifetime Achievement Award

HMA is privileged to award the 2019 Lifetime Achievement Award to the well-loved healthcare Leader in Vietnam, Prof Dr Le Ngoc Trong has devoted his years in improving the public healthcare in the country. Watch is life story here.

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